Analyze the Data and Resolve Problems
All of the billing data is processed by the web based platform and evaluated against 128 auditing edit checks, including those special parameters set up to incorporate the client’s individual needs. All anomalies, exceptions and kick outs are then reviewed by utility and energy analysts. During this phase of the audit, you can expect some of the following billing errors to be noted, analyzed and investigated: demands not being reset on the meters, overlaps in billing dates, wrong rate classifications, operational issues, master file problems, estimated readings never trued up, inactive meters, wrong meter multipliers, landlord and utility company double dipping, and bill payment errors.